enjoymenthalloween.com Return & Exchange Policy
At enjoymenthalloween.com, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, we’re here to help with our hassle-free return and exchange process.
Returns & Exchanges
- Items must be returned or exchanged within 30 days of purchase.
- All items must be in original condition, unworn, unwashed, and with all tags attached.
- Proof of purchase (receipt or order confirmation) is required for all returns and exchanges.
How to Initiate a Return or Exchange
- Visit our website at EnjoymentHalloween.com for return instructions.
- Pack your item securely in its original packaging.
- Ship your return using a trackable shipping method.
Refunds
- Refunds will be issued to the original payment method within 7–10 business days after we receive your return.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Exceptions
- Final sale items (e.g., clearance, seasonal promotions) cannot be returned or exchanged.
- Costumes and accessories marked as “final sale” are not eligible for returns.
Need Help?
For any questions about our return policy, please visit EnjoymentHalloween.com for assistance. Our team is happy to help!
Thank you for shopping with enjoymenthalloween.com—we appreciate your business!